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This is a guest blog post by Hira Saeed, Community Leader, Startup Weekend Karachi who writes about startups, AI, Chatbots and Big data.

A wave of industrialization in the 1930s brought with it massive innovations in production, manufacturing, and industry in general. It ushered in an age of development and prosperity that still shapes the world today. However, a serious systemic problem had emerged by the 1980s. Industries were unable to take care of the machinery that formed the bread and butter of their enterprises.

Managers soon found that relying on pen and paper records to keep track of maintenance data was an unreliable practice. As a result, maintenance was only performed when something went wrong. It was reactive rather than preventative. After all, tracking which equipment and assets needed routine maintenance through file records was virtually impossible.

The development of CMMS software in the early 1990s marked the beginning of the transition from paper to digital records. CMMS stands for Computerized Maintenance Management System (or Software) and is sometimes referred to as Enterprise Asset Management (EAM). Organizations could now determine what needed preventative maintenance, oversee work orders, and produce accurate status reports. This led to higher profits, increased asset lifespan, and better organizational processes.

What is a CMMS?

CMMS is an acronym that stands for computerized maintenance management system. In simple terms, CMMS is a kind of software that allows you to stay on top of the maintenance operations of your organization. This package does so through the use of a computerized database that supplies you with adequate information to make reliable decisions. These programs give you the tools to cut down a lot of the inefficiencies that plague this process. They help you prioritize your activities so that maintenance technicians can work more effectively.

For instance, you may need to schedule routine maintenance or repair a broken down machine quickly. A CMMS will help you keep track of what needs to be done, and when. They have proven to bring large savings in both human and financial capital by improving how organizations allocate their resources.

Any company that needs to carry out maintenance on assets, equipment or property should use a CMMS. Most of these packages can be used in any industry, but some are customized to specialize in specific sectors like healthcare or fleet management.

Furthermore, some CMMS packages offer you a greater range of analytic functions than others. The goal of a modern CMMS is to provide organizations with a wide range of functionality to deal with vital resources including equipment, manpower, capital, and material in an efficient but convenient way.

For instance, Limble CMMS now lets you keep an eye on maintenance tasks using mobile devices. However, your final choice of software will depend on what exactly your company would like to accomplish.

How can CMMS Improve Your Business Processes?

A lot of companies today are spending considerable time, money and resources to incorporate CMMS software into their enterprise architecture. This is because organizations benefit in numerous easy by simply investing in maintaining their equipment and assets regularly.

CMMS packages have now become vital in automating and improving business processes and the core operations for companies of any size. Here are five key ways this software can help your business:

1. Improved operational efficiency

It has been reported that CMMS provides businesses with the data required to effect preventative maintenance. The end result of this is that your equipment and assets will work better for longer, producing efficiency and good results consistently.

In the same vein, CMMS packages also help you track the processes involved in work order management. This function incorporates the ability to control inventory and the supply chain. As a result, businesses gain a better understanding of what they are purchasing, as well as how to use it optimally.

Furthermore, mobile access now allows you to assign tasks and automatically receive updated records once work is completed. Not only does this boost efficiency and productivity, but it also assures the fidelity of all your data and records.

These features help make the maintenance process less labor-intensive, which saves your organization both time and resources.

2. Improved resource management

Finance Online postulates that outsourcing maintenance can make it hard for organizations to manage their resources properly. Many companies typically receive a lot of maintenance orders every day. It can, therefore, be quite difficult to not only provide the right resources to get the job done but also keep track of inventory.

By using a CMMS, you will be able to handle resources better. This will lead to a better management of equipment and tools, a shorter backlog of work orders, and greater efficiency in completing work.

3. Improved communication

Did you know that the more than 80 percent of your workforce loses up to 30 minutes every day trying to retrieve information? Finance Online also reports that this means a lot of time is wasted as maintenance technicians try to find the information and tools required to do their jobs.

CMMS helps to centralization this vital information, which in turn ensures work flows smoothly and is completed faster.

4. Improving Profits

According to SelectHub, using a good CMMS program will help your business save money in a lot of ways. One of these is by saving on machine replacement costs. By using preventative maintenance, you can save costly equipment from malfunction or total overhaul for longer periods of time. This also leads to decreased labor costs.

The fact is that organizations can save a lot if money by reducing the cost of certain operations. By investing more in core assets and maintaining existing machinery well, you can eliminate costs that cut into your overall financial performance.

5. Improved customer satisfaction

This benefit may not be an obvious one, but reports show it may be one of the most important. It is quite straightforward: well-maintained machinery produces higher quality items. This is indeed one of the largest drivers of customer satisfaction.

When you use CMMS to track key performance indicators, for instance, you are able to improve maintenance workflow and decrease downtime. This adds up to how efficiently you meet your customers’ needs, giving your business a better reputation. It also makes your workforce happier, improving how they serve the customers.


CMMS has now become an integral part of how businesses run in this new day and age. It develops organizational intelligence, which in turn leads to managers making better decisions that result in higher profits.

Hira Saeed Hira Saeed
(@heerasaeed) Founder of Tech Geeks Pakistan and Digital Doers. Hira is also a public speaker and columnist who shares her views on Startups, AI, chatbots and Blockchain technology on VentureBeat, The Next Web and Tech In Asia.