J.R. has a passion for translating customer needs within the organization. He is focused on ensuring that Cloudability’s customers succeed by promoting customer engagement, product education and advocacy. Prior to Cloudability, J.R. built several startups and experienced firsthand the challenges of managing cloud costs. The first decade of his career was as web consultant helping businesses like Sothebys, Charles Schwab, and the Hawaii Tourism Authority define a customer-centric technology strategy for their web platforms. Originally from Hawaii, J.R. is a father of twin boys and mentors with startup accelerators such as Techstars.