Just before joining SMART/CARSS, Susan spent a year as a Harvard Loeb Fellow focusing on New Mobility innovation and leadership. Prior to 2004, she co-founded and directed Moving the Economy (MTE), a Canada-wide link tank that works to catalyze and support sustainable urban transportation innovation as well as New Mobility industry development, an integrated industry approach developed at MTE.

As a transportation planner for the City of Toronto, she worked for over 15 years developing and leading transportation and liveability policies and initiatives. She has advised on a range of local, national, and international initiatives, including the National Advisory Committee on Energy Efficiency, Transport Canadas Sustainable Development Advisory Committee, the Gridlock Panel of the Ontario Smart Growth Initiative, the OECDs Environmentally Sustainable Transport (EST) Project, the King of Swedens jury of the Stockholm Partnerships for Sustainable Cities, and the European Conference of Ministers of Transport (ECMT). She was also a long-time board member of Canadas Center for Sustainable Transportation and founding board member of the Green Tourism Association.