By Andrea, Vice President of Digital Marketing at Techstars and Marketing Advisor & Founder of CMO Growth Guide
When I started my marketing career, I worked at Transamerica — a massive enterprise with specialized teams and plenty of resources. One person wrote copy. Another designed emails. Someone else managed distribution. It was a well-oiled machine, and I assumed that’s just how marketing worked.
Then I joined a startup.
Everything changed.
I was the only marketer. One of the first hires. Suddenly, I was the machine — writing the copy, building landing pages, running webinars, answering support tickets, and figuring it out as I went.
Honestly? I learned more in that role than I ever did in school or at any Fortune 500 company.
And now, I’m paying it forward.
If you're a founder hiring your first marketer, or you're stepping into that role yourself, here's what you need to know.
At an early-stage startup, your first marketer isn’t a strategist sitting in meetings. They’re your customer-obsessed Swiss Army knife — building, testing, and iterating.
They should be able to:
Write clear, compelling copy
Design simple, on-brand visuals
Build and optimize landing pages
Run small paid acquisition campaigns
Manage your social media presence
Interview customers for insights
Jump into community and support when needed
Leverage AI to maximize all of the above
They won’t be a master of everything, but they’ll be willing to try anything.
They act like an owner. They see a wall and find a way over it — or through it.
They’ve done real things. Maybe a viral LinkedIn post, a side project, or a growing YouTube channel. They know how to move the needle online.
This isn’t someone who tells others what to do. They do the work — build the funnel, write the ad, publish the blog.
In the chaos of a startup, they can cut through the noise. They should be able to write clearly and develop strong messaging. They update, ask for help, and shift priorities fast.
They love feedback. They’re always learning. And they’re not afraid to admit when something didn’t work.
They should be eager and willing to use AI and other tech tools to do more, go faster and deliver high quality results.
They can juggle email, social, paid ads, and product marketing — and know when to go deep or keep it scrappy.
Finding this person is tough — but here’s how to increase your chances:
Ask them to build a 90-day marketing plan with specific growth goals and a realistic budget.
Have them pitch their strategy to your leadership team. Look for clarity, confidence, and adaptability.
Give them small tasks — write a social post, sketch a landing page, or analyze campaign data.
Ask former managers about their grit, flexibility, and ability to wear multiple hats.
Your early hires make or break your momentum. Don’t look for pedigree — look for passion, versatility, and the ability to do.
Hire someone who’s scrappy, sharp, and ready to build. Later, when you’ve found product-market fit and have a team in place, then bring in a full-time CMO or fractional leader to scale the system.
Until then, bet on a builder.
Andrea Palten is the Vice President of Digital Marketing at Techstars and the creator of CMO Growth Guide, a resource for founders and early-stage startups looking to scale without a full marketing team. With over 12 years of experience, she’s helped thousands of entrepreneurs build high-converting websites, implement lead-generating marketing systems, and grow with confidence. Andrea has also served as a marketing educator at General Assembly and other top online platforms.
Connect with Andrea Palten on LinkedIn.